One calm workspace for the whole front desk.
Practico is being built to bring bookings, client records, schedules, receipts and insurance notes together—so your team spends less time chasing paper and more time with clients.
Everything runs from one shared record.
Each area reads and writes to the same client and appointment record, so information stays consistent between calls, visits and follow-ups.
Appointment & therapist scheduling
Book visits against therapist and room availability, with conflict warnings before double-bookings happen.
Client records
Contact details, consent status, preferred therapist, history and loyalty balance in one searchable place.
Receipts & insurance notes
Keep RMT receipts, benefit notes and invoices organized against the appointment and client record.
Telephone inquiry summaries
A phone assistant captures common questions and booking requests, then hands complex calls to staff with a summary.
Retention & rebooking
See who is due to return, who has gone quiet and which loyalty reward is ready.
Front-desk follow-ups
Track outstanding receipts, billing notes and rebooking tasks so nothing slips between shifts.
A front desk you can read at a glance.
A look at the Practico prototype—the daily schedule, call summaries and insurance workspace in one view.
Interface and data shown are illustrative of the current prototype and may change.
Everything the front desk touches, in one workspace.
Capabilities are at different stages as we shape Practico with pilot clinics — the focus is operational visibility, not another long feature checklist.
Where things stand today.
We believe in being clear about what already works, what we're preparing for pilot clinics and what remains on the roadmap.
- Scheduling and client record views
- Insurance notes and receipt workspace
- Retention and rebooking dashboards
- Clinic onboarding and data import
- Phone assistant configuration
- Multi-location reporting
- Connected direct billing to payors
- Automated claims submission
- Insurer eligibility checks
See it against your own front desk.
Tell us how your clinic runs today and we'll show you how Practico could fit.